How heavy is the boom tip of the AC 7.450-1? Which hydraulic oil do I need at -15°C? How often do I need to change the oil filter? The Tadano AI assistant ‘heyTADANO’ knows the answers to these questions. Whether it is operating instructions, technical questions, or troubleshooting: heyTADANO is available around the clock for crane operators as the first point of contact for intelligent and fast crane support.

“With heyTADANO, we are underscoring our expertise in AI-supported information solutions while simultaneously strengthening our service for partners and customers,” says Matthias Schneider, Marketing Manager – EMEA and Global Digital Marketing Lead.

To ensure heyTADANO can provide the right answer to every question, Tadano trained its AI assistant using all operation manuals for every Tadano crane and other official Tadano documents. heyTADANO can provide the information it contains in just a few moments – without the need for time-consuming searches through manuals or waiting for callbacks.

For iOS devices, Tadano offers a dedicated heyTADANO app in the App Store. A web version is available for Android devices, which includes a tap-to-speech function for voice input.

The tool is available free of charge in over 50 languages ​​at https://hey.tadano.tools and in the iOS App Store and can be used immediately after a one-time registration.