Metso renews its digital services to help aggregates
customers improve uptime and optimize production.
Metso is introducing its renewed digital services portfolio for aggregates customers, bringing digital solutions into one integrated offering. The new portfolio is designed to improve equipment uptime, enhance production performance, and simplify everyday work for customers and distributors.
The unified digital portfolio is built to solve
customers’ operational challenges and consists of three modules:
-
AI‑powered
Predictive Maintenance,
-
Production
Performance, and
-
MyMetso digital
access.
Together, they provide real-time insights,
remote monitoring capabilities, and data‑driven recommendations that support
safer, more resource-efficient, and more productive aggregates operations.
“Our mission is to help our customers keep their
plants running with confidence. By combining proven digital technologies with
decades of Metso crushing and screening expertise, we can make equipment
easier to operate, maintain, and optimize. The renewed portfolio,
powered by connected equipment, advanced analytics, and intuitive user
experience, strengthens our value proposition and provides a future‑ready
digital foundation for our customers and partners,” says Jaakko
Huhtapelto, Vice President, Technology and Digital Business of Aggregates at
Metso.
AI-powered Predictive
Maintenance – reducing unplanned downtime
The new AI-powered Predictive Maintenance service
helps customers avoid unplanned downtime by identifying early signs
of equipment issues before failures occur.
Key benefits include:
Improved uptime: Detect anomalies early and prevent
unexpected stoppages.
Avoid major breakdowns: Reduce the risk of failures that lead to
prolonged outages.
Parts ready when needed: Know which parts will
be required in advance.
Proactive maintenance: Shift from reactive to planned
maintenance.
The service analyses live machine data and combines
it with Metso’s OEM knowledge and strong crusher expertise, delivering
reliable recommendations directly through MyMetso digital platform.
Predictive recommendations are immediately available for machines
with existing Metso Metrics connectivity hardware. Convenient upgrade kits are
available for older machines.
Production Performance –
increasing throughput and operator visibility
Metso’s new subscription-based Production
Performance service boosts productivity and improves operator visibility across
the crushing process. The Production Performance offering for contractors is
part of the Metso Plus offering.
Key benefits include:
Higher throughput: Adaptive Feed Control (AFC) minimizes
black belt time and keeps crushers at optimal load in multi-unit
mobile crushing operations.
Improved operator
visibility: Full plant
load and level information available inside the excavator or loader cabin.
Reduced safety risks: Remote control, wireless interlocking,
and camera views.
Lower fuel consumption and
CO2 emissions per tonne: Less idle time and more stable operation reduce
energy use.
Field results show significant improvements, with
AFC delivering a 5.0–15 per cent increase in throughput depending on the
application. Metso's patented control software continuously optimizes the process
across the entire crushing train.
MyMetso digital access
– easy access to everything in one place
The MyMetso digital platform provides
Metso’s aggregates distributors and customers with a single access
point to digital solutions, machine data, and support services. Features
are role-based, ensuring users see information relevant to their daily work.
Key features include:
Everything in one place: Parts information,
machine data, service recommendations, fleet monitoring, and support
services.
Find the right parts
faster: OEM-linked
equipment documentation ensures accuracy.
24/7 access from any device.
Faster troubleshooting: Direct access to machine information and
maintenance guidance.